Workshop support

From our bench to your home

Direct email response from our workshop bench within 24 hours for all orders, custom batches, and delivery questions.

24h

response time

Mon-Fri

workshop hours

Safe

transit guarantee

Get in touch

How can we help your order?

Custom inquiries are welcome for wedding favors and bulk corporate gift orders. We also provide complete support for glass replacement in the rare event of transit damage.

Browse Catalog

Broken glass replacement policy

Small-run studio orders dispatch in 2-4 business days. If any hand-cut lantern arrives damaged in transit, we replace it immediately at no extra cost.